Privacy Policy
In compliance with the Personal Data Protection Law - Law No. 29733, regarding the duty of information, ALBINA ELISA DIAZ MATUTE DE FUNCKE, (hereinafter, the “COMPANY”), identified with RUC No. 10077979684, with address at Batallón Callao Norte 114 Chacarilla, Santiago de Surco - Lima, Peru, within the website www.elisaofficial.com (hereinafter the "Website” or “Site”) and any other channel (such as: social networks), used for the sale of products and for the provision of services by the Company.
"User(s)" is considered to be any person who browses the Website, registers as a client, purchases products, as well as any person who has provided personal data to the Company through the Website or through social networks.
The Company promotes the provision of free and informed consent. The Company may modify the provisions of this Privacy Policy. It is the User's responsibility to know the current policy at the time of providing information.
1. Personal data and purposes of processing:
This is information that allows us to know and identify who the User is and that can be used to identify, contact or locate them. The User must provide true, current, accurate and complete information, as well as inform the Company in case of variation.
The personal data collected on the website are processed for the following purposes:
- For the acquisition of Company products and for customer subscription on the Website: first and last names, identity document number, home address, telephone number, email address.
- To provide customer service and product delivery services (contact and inquiries, shipping/delivery of purchased products): first and last names, identity document, telephone number, email, home address.
- For use of the Contact form: first and last names, telephone number and email address.
- For handling complaints or claims in the Complaints Book: first and last names, identity document number and type, home address, telephone number, email address.
The data mentioned in numerals i) to iv) are necessary for the fulfillment of the purposes of the corresponding numerals. If they are not provided, it will not be possible for the Company to fulfill these purposes, nor will we be able to provide optimal customer service.
Optionally, personal data may be processed for additional purposes, which will only be applicable if the User has given their free, prior, unequivocal and informed consent, as is the case for sending advertising and discounts.
2. Databases:
The personal data provided by Users are stored in one or more of the Company's databases, depending on their relationship with it, according to the following detail:
- "Clients" Database: Stores the personal data of Users who contract a Company product.
- "Potential Clients" Database: Stores the personal data of Users who request the Company to send them advertising material or those who request information about the Company's products.
- "Complaints Book" Database.
The Company declares that it has appropriate security measures in accordance with the processing to be carried out, as well as the necessary technical, organizational, and legal measures to guarantee the confidentiality of personal data.
The personal data collected on the website will be shared with the following recipients:
| Recipient | Country | Purpose | Cross-border flow |
|---|---|---|---|
| SHOPIFY | Canada | E-commerce platform for online sales | Yes |
| Izipay | Peru | Payment gateway | Yes |
The cross-border flow complies with the requirements regulated in the Personal Data Protection Law and its Regulations.
3. Retention of personal data:
Personal data will be kept for a period of 10 years or until consent is revoked.
4. Cookies:
The website uses cookies, which can be applied and/or installed on Users' devices. Cookies are text files stored in the user's browser to collect information about their behavior regarding the use of the website. By being able to identify the user's activities within the website, it is an important element for the functioning and improvement of the website. Additionally, it defines the advertisements shared with users, making the website content personalized.
On this Website, we use cookies that help us improve its quality, according to Users' browsing habits and styles.
Cookies cannot harm your device and are also very useful, as they help us identify and resolve errors. They serve various purposes. For example: recognizing users, obtaining information about their browsing habits, or personalizing how content is displayed. Some cookies are strictly necessary for the website to function correctly and others will be used to improve website performance, such as offering different products and services in the most efficient way, among others.
The Company has implemented cookies on the website, which are classified as follows:
- Necessary Category: They help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Statistical Category: They help website owners understand how visitors interact, by collecting and providing information anonymously.
- Marketing Category: Used to track visitors across websites. The interaction is to display ads that are relevant and engaging for the individual user, and therefore more valuable for third-party advertisers.
- Preferences Category: To remember information about the User that allows them to access the website with certain characteristics that improve their user experience, such as the language.
It is important to remember that cookies allow tracking of a user's searches or browsing habits over a certain period of time. We provide Users with a cookie configurator (link) where you can choose to accept or reject the installation of cookies that are not strictly necessary for the website's operation. If they are rejected, you can still browse our website. In practice, most browsers allow you to be warned of the presence of cookies or reject them automatically.
The User gives their free, express, and unequivocal consent by checking the box: "I consent to and/or accept cookies." By giving their consent, the user authorizes the website to process them for the aforementioned purposes. If the User does not agree with any of these purposes, they can customize them in the cookie management bar, located on our website.
Below, we present a list of the cookies used on the website, the type of cookie, its functionality, and its retention period.
| Name | Cookie type | Functionality | Retention period |
|---|---|---|---|
| CONSENT | Necessary | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the website to comply with GDPR (provided by YouTube). | years |
| PHPSESSID | Necessary | Preserves user states across page requests. | Session |
| _ga | Statistical | Registers a unique ID that is used to generate statistical data about how the visitor uses the website. | 2 years |
| _gat | Statistical | Used by Google Analytics to throttle request rate. | 1 day |
| _gid | Statistical | Registers a unique ID that is used to generate statistical data about how the visitor uses the website (provided by YouTube). | 1 day |
| VISITOR_INFO1_LIVE | Marketing | Attempts to estimate the user's bandwidth on pages with embedded YouTube videos (provided by YouTube). | 179 days |
| YSC | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has seen (provided by YouTube). | Session |
| yt.innertube::nextId | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has seen (provided by YouTube). | Permanent |
| yt.innertube::requests | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has seen (provided by YouTube). | Permanent |
| yt-remote-cast-available | Marketing | Registers the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-cast-installed | Marketing | Registers the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-connected-devices | Marketing | Registers the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Permanent |
| yt-remote-device-id | Marketing | Registers the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Permanent |
| yt-remote-session-app | Marketing | Registers the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-session-name | Marketing | Registers the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-fast-check-period | Marketing | Registers the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Session |
5. Compliance with Obligations:
The Company collects your personal data in compliance with the provisions of the Personal Data Protection Law - Law No. 29733 and its Regulations (approved by Supreme Decree No. 016-2024-JUS). Thus, it undertakes to:
- Not apply or use the personal data obtained for purposes other than or unrelated to the purpose provided in this policy.
- Not disclose the personal data provided to other natural or legal persons.
- Maintain secrecy and confidentiality regarding these, even after the termination of its relationship with the User.
- Adopt the technical and organizational measures required by the regulations, so as to guarantee the security measures for personal data and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action, the physical or natural environment.
- Transfer and communicate the obligations cited in the preceding paragraphs to the personnel dedicated to fulfilling the services of the website.
- Destroy all personal data processed, as well as any support or documents containing personal data subject to processing, once the determined period has ended.
We will only process personal data of minors under 18 years of age provided that such Personal Information is provided by parents, guardians, legal representatives or any third party with the authority to do so and in cases where such Personal Information is provided for the provision of services offered on the Website or any other service we offer.
The website may contain links to other services and websites not operated or controlled by us ("Third-Party Services"). The policies and procedures we describe here do not apply to Third-Party Services. Links from our website do not imply that we endorse or have reviewed Third-Party Services. We suggest you contact these sites directly for information on their privacy policies.
6. User ARCO Rights:
The User can exercise the following rights over their personal data:
- Access to information: the User can obtain information about themselves stored in the Company's databases.
- Rectification: the User can request the update, rectification or incorporation of new data to their personal data, when there is an error, inaccuracy or they are incomplete.
- Cancellation: the User can request the deletion of their personal data that is not required for the fulfillment of the Company's obligations.
- Opposition: the user can object to the processing of their personal data, provided that such processing is not mandated by contract or law.
To do this, you must send a written communication (or letter) to Batallón Callao Norte 114 Chacarilla, Santiago de Surco - Lima, Peru, or to the email address: elisabagsofficial@gmail.com. It will be necessary for the User to explain under what circumstances they provided the personal data in question to the Company.
7. Jurisdiction and Applicable Law:
For all matters not expressly provided for in this policy, the rules contained in the Peruvian legal system shall apply subsidiarily. Likewise, any dispute arising from the acceptance and/or interpretation of this policy shall be submitted to the jurisdiction of the judges of Cercado de Lima, Lima, Peru, the National Institute for the Defense of Competition and Intellectual Property (INDECOPI) or the National Authority for Personal Data Protection.
Notwithstanding the foregoing, Users and the Company may agree on other alternative dispute resolution mechanisms.
Last Update: 05.02.2025